#33: do the right thing (spike lee, 1989)
occupy cal

mechanics

Today we opened checking and savings accounts with Mechanics Bank. They are local; we found them via the Move Your Money web site.

I visit the inside of the local branch of my bank about once every decade. If I go there at all, it’s to use the ATM. If I have banking to take care of, I do it online. So I can’t really speak to the quality of the people who work for Bank of America or Wells Fargo, except to note that I’m sure they’re good people.

To open our new accounts, though, we had to actually enter the bank and sit down with a representative. In our case, it was a woman named Stephanie Rogers. It was a very good experience. She was so nice, and so helpful, that I finally decided she and her co-workers were aliens, who plotted to take over the world by convincing regular folks like us that they were nice, only to turn back into aliens the second we left the building. People would come in, and she would invariably greet them by name, even as she continued working on our accounts. Folks brought their dogs in while they did their banking. It was remarkable.

I can’t promise I’ll be back at the branch anytime soon … I’m still a person who does most of his banking online. But it was a pleasure to spend time with Stephanie at Mechanics Bank. We already feel like we’ve made a good choice.

Comments

Steve

That's the bank my mother used!

How'd it go with closing out your account at BigBank? Were they rude and/or obstructionist, as others have described?

Steven Rubio

They couldn't have been nicer. They reminded us more than once that we'd been with them for more than 30 years, and asked if there was anything they could do to get us to change our minds. I felt kinda sorry for them, to be honest ... it's not her fault I've had it with BofA.

Still have one BofA credit card to deal with, and our primary checking, which is at Wells Fargo until Robin's auto deposit paychecks go to the new bank.

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